About us

Welcome to Wax My Heart, a company created by a candle lover who has managed to turn her passion into a thriving business. Since I was little, I have always had a special fascination with candles, their ability to create a warm and relaxing atmosphere, and the way they can fill a room with their soft light and delicious aromas.
At Wax My Heart, we are dedicated to offering unique, high-quality scented soy candles that you won't find anywhere else. All of our candles are handmade with natural ingredients, such as organic soy wax, premium essential oils, and lead-free cotton wicks. We take pride in offering quality products that are environmentally friendly and safe for use in any home.
Each of our candles is a work of art in itself, carefully designed and produced to ensure that each customer receives a unique experience. From our signature scent combinations to our beautiful presentation and decorative details, each candle is a reflection of the love and dedication we put into each of our creations.
If you are a candle lover like us, we invite you to give our scented soy candles a try. We're sure you'll love our wide variety of scents and designs, and we're committed to providing you with a shopping experience like no other. Thank you for visiting our website, we hope you enjoy our candles as much as we enjoy creating them for you.


How long does it take my order to arrive?

Orders are shipped after 1 business day of preparation. We have 2 types of shipments " Standard " which takes 3-5 business days and " Express " which takes 1-3 business days to arrive.

International Air (Unless otherwise indicated by your shipping method) This can take anywhere from 8-21 business days depending on your location.

*Wholesale orders will have to select "Wholesale" in their shipment*

Where do we ship?

We ship to all of Mexico, USA and Canada


What material are our candles made of?

All of our candles are made with vegetable soy wax, vegan fragrances, and lead-free wicks, which makes our candles 100% vegan and handmade.

Do you have a physical store?

At the moment we do not have a physical store, we only handle orders through our website and Instagram (for wholesale orders)

Where do we meet?

We manufacture in the State of Mexico

What currency do we use?

You can adjust the currency USD, CAD OR MXN at the bottom of all our pages.


Eligibility for refunds and exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return we require you to send an email to waxmyheart@gmail.com with your order number and the reason for which you are requesting the return and check if the return can be applied.

Changes (if applicable)

We only replace the items if they are broken, send us a photo of the package to waxmyheart@gmail.com, no refunds are accepted 3 days after receiving your package. If you need to exchange it for the same item, send us an email to waxmyheart@gmail.com to process with the steps to follow.